How to Choose a Reliable Locksmith Company?
When you have a problem with your locks or keys, it’s important to hire a trustworthy locksmith. While there are many reliable locksmith companies, some less ethical individuals will use their skills to take advantage of people who are in urgent situations. If you’re locked out of your vehicle, need a rekey for your rental property or the entry door locks on your store front are damaged, you need to get your issue solved quickly. Some could choose to use your crisis as an excuse to overcharge and underdeliver. At QuickPro Locksmith, we’ve been providing quality services for residents, businesses and motorists in Atlanta, Brookhaven, Chamblee, Tucker, Norcross, Dunwoody, Smyrna, Decatur, Stone Mountain and surrounding Metro Atlanta communities. We pride ourselves on providing premium customer care every time. Our client’s satisfaction is our top priority and we never hand over a bill with hidden fees or secret charges. We want everyone to have quality locksmith services, and so we’ve created a short list of ways that you can choose the right locksmith company the next time you’re in a bind.
While this certainly shouldn’t be the only deciding factor, checking for a website is an excellent way to eliminate less desirable options. If they don’t have a website, it may indicate that they aren’t a legitimate business or at least that they aren’t as professional as their local competitors.
You and your family may run into several lock and key problems over the years. Once you find a locksmith and begin to form a professional relationship, they need to be someone you can count on. If it takes several attempts to get someone to pick up the phone, or if they take days to return your phone call, chances are they aren’t going to be dependable during an emergency.
It’s a good idea to call them and do a short, simple interview process by asking them a few important questions. What you ask will depend on your situation and needs, but the most important factor is their ability to quickly and clearly state the answers. If their fumbling around, or seem to be avoiding any important topics, then it should be a red flag.
Reviews aren’t always the most accurate portrayal of a company. After all, sometimes the only time a person is motivated enough to leave a review is when their angry and wanting to vent their frustrations. However, if a locksmith company has been in business for a few years, they should have at least a good balance of positive comments. If there’s nothing but crickets, or a long list of complaints, it might be a good idea to steer clear of them.
Do some research ahead of time and gain an idea of a fair price range for similar services in your area. While there will be some variation from company to company, if you’re getting a quote that’s severely over or under the average cost of the service, something isn’t right. While an extremely low cost might seem attractive, it also might be a sign that they’re going to lure you in with a steep discount and sneak in a ridiculous extra fee of some kind.
If they keep you waiting once, there’s a good chance they’ll do it again every time. Being fifteen minutes late for a scheduled deadbolt replacement may not seem like a huge deal, but if you get locked out of your car on a day you’re running behind for an important meeting – you don’t want to be waiting around for an hour and a half for the locksmith to get you back behind the wheel of your car.
If you’re in the Metro Atlanta area and are searching for a local locksmith company you can trust, the team at QuickPro Locksmith is here to help. Our professionals have many years of experience working with residential, commercial and automotive lock and key services. If you’re interested in finding out more information, contact our office today to speak with our knowledgeable staff.