Dealing with lockouts, lost keys and broken deadbolts can be frustrating enough. Hiring an unreliable locksmith can make matters even more stressful. People who are in urgent situations are often desperate to get their problems solved quickly, and the unfortunate truth is that there are many scam artists who target individuals who are in a bind. At QuickPro Locksmith, our reliable team of residential, commercial and automotive locksmiths in Atlanta are highly trained and ready to deliver the highest quality services to our local clients. We understand that it can be difficult to know who to call when you’re struggling with a lock or key emergency. Our technicians have helped countless property owners in Atlanta, Suwanee, Sandy Springs, Decatur and other nearby metro area cities get the professional help they need, and we want you to receive the same level of quality assistance. Here are a few tips to help you avoid getting scammed the next time you run into an unforeseen issue.
Refuses to Answer Questions Over the Phone
A professional locksmith will want to deliver the best customer service possible to potential customers. If you have questions, it’s important that you get quality answers before investing in the services of any new company. If the person who answers the phone begins to avoid certain questions or refuses to discuss specific topics until they arrive, then there’s a good chance they aren’t a legitimate organization.
Won’t Provide Credentials
Many states require licensure, certifications or professional surety bonds for practicing locksmiths. Do your research ahead of time and find out what requirements locksmiths in your state and county need. If they can’t provide evidence that they have fulfilled the regulations, then they may be an illegal business and aren’t likely to be trustworthy.
Quotes a Suspiciously Low Service Fee
If the locksmith quotes a service price that is substantially lower than their local competitors, you may want to be suspicious. Some companies may offer specials to first time customers, but if they claim their extremely low rates are the norm, then there’s a chance you’ll see a hidden fee when you receive the bill.
Doesn’t Have a Website or Business Page
Most companies in today’s world have some kind of online presence. A craigslist ad or phone book listing doesn’t necessarily demonstrate they are highly invested in the success of their business. If they don’t have a professional website, Facebook page or Google My Business account, then they might not be a legitimate company.
Arrives at Your Location Without a Company Vehicle
Most professionals drive a company van or truck with their logo somewhere on the side. Even independent locksmiths will have large company magnets or a professional wrap on the vehicle they use for service calls. If your mobile locksmith arrives at your location in an unmarked sedan, wearing an unbranded t-shirt and jeans, you might want to choose a different locksmith company.
Do you need a key duplication, lock repair, deadbolt replacement, rekey service, lockout assistance or other professional locksmith service in Atlanta, Georgia or the surrounding area? If so, call the reliable professionals at QuickPro Locksmith and get the help you need right away.